First, never express interest. Simply look at cars. As the salesperson starts asking you questions about how well you or your spouse likes the car, ask simple questions like, “Can you explain how the horn works on this model” or “Where is the spare?” Anything to deflect the conversation from uncovering anything about you.
Do your homework! Know before you go in what features you want, how much you want to spend, what loan rates are and how much your trade is worth. You can do most of this through your bank. My credit union offers a service that will research cars, provide rate information and connect you to Kelly Blue Book to get your trades wholesale price.
When you finally get ready to negotiate, walk away. Don’t let the negotiation happen in the dealership. They have you, your spouse and your kids hostage. This only serves to wear you down. The longer they spend, the more willing you will be to sacrifice the deal. Don’t tell them you want a trade. Let each deal stand on its own. So, when you are ready to deal, walk away. Tell them you need to leave and that they should work up their best deal possible and that they should fax you the deal when they are done. Then wait. Wait for the deal. When they finally fax you back the deal, drop in the dealership and ask your salesperson to give you a value for your trade in. You should already know where this will come in since you will have looked it up on Kelley Blue Book.
Now you have all the pieces. You have a written offer and you have a trade-in value. Now leave, again! Walk away. Call them back in three days and tell them you need a better deal. Give them one shot. If they don’t meet your requirements, walk away for good and go to another dealership. They will give you a good deal and if they don’t they will call you back after you have walked away and offer you a better deal.
They need you to buy a car from them. You need a car, but not from them. You have the power, not them. Stick to your guns and you’ll win!
Steps
Do your homework
Learn rates, features and models
Research used car prices
Don't express interest
Distract the salesperson with nonsensical questions
Ask for the deal
Walk away
Get a faxed offer
Bring in your trade for evaluation
Combine
Combine the offers and ask for the deal
Walk away
Be quiet for three days
Ask for the deal
Walk
Walk away if you don;t get the deal you want
Tips and Tactics
Don't give out personal information
Don;t answer their questions
Do your homework
Don't be afraid to walk away
Realize you have the power, not the dealer
Links to Resources
www.kbb.com

